New Delhi: To ensure safe and secure online banking services and transactions, all the scheduled commercial banks, payments banks and other financial services firms keep alerting customers about the various possibilities and illegal ways by which touts can defraud you. The Reserve Bank of India (RBI) and Indian Banks’ Association-led National Payments Corporation of India (NPCI) has issued an advisory tagging a number of banks such as State Bank of India (SBI), HDFC Bank, ICICI Bank, Paytm Payments Bank, Yes Bank, Axis Bank, Bank of Baroda, and others alerting customers to STOP, THINK and ACT on various unsolicited messages.
“#STOP right there and don’t share any such sensitive information with anyone. #THINK before you ACT, sharing your OTP with any unauthorized person could lead your bank account to be compromised. #ACT & be aware! It is essential to report fraudulent activities and be vigilant at all times,” NPCI said in separate tweets.
According to the advisory issued on micro-blogging website Twitter, NPCI has intended to say that customers using banking services such as net banking, mobile banking, Unified Payment Interface (UPI), should always stop, think and act before sharing their personal and confidential information.
In another tweet, NPCI has said that customers should not share their UPI details, debit card details (card number, expiry date, CVV number), OTP with anyone. NPCI has also advised that users should not forward SMSes to unknown numbers.