Big Bazaar set to offer two-hour delivery

Big Bazaar set to offer two-hour delivery

Future Retail’s Big Bazaar is set to roll out a two-hour home delivery service offering a range of assortments to shoppers in the country’s top three cities—Mumbai, Bengaluru, and the National Capital Region as it ups the ante to tap into the growing online retail market.

In all, the three cities that have more than 55 Big Bazaar stores will allow consumers to place orders across fashion, food, FMCG, kitchen utilities, toys, luggage, and home products through the Big Bazaar mobile app, web portal and even in-store orders and seek quick home deliveries.

The service will begin end of this week and scale up gradually. The two-hour service will require a minimum order of ₹500 with a delivery fee of ₹49. Orders above ₹1,000 will be delivered free of charge.

In the second phase of the roll-out to begin in the next 45 days, cities with three of more Big Bazaar stores will offer the service.

“Going ahead, Big Bazaar aims to extend the 2-Hour Delivery to more than 150 cities that have a Big Bazaar store, and extend the benefit of great saving and value available at their doorstep to every Indian,” the company said in a statement on Thursday.

Big Bazaar has over 285 stores in over 150 cities. It will use this wide network of stores to enable order fulfilment.

It expects to fulfil 1 lakh daily orders over the next 2 to 3 months.

The retailer claimed it worked for more than a year on the new service.

“In last 15 months, we have done a lot of work in creating digital infrastructure, enabling ourselves digitally so that customers can access us, anyhow, anywhere. So, a large part of investment has been done, our stores are there…we don’t have to start afresh in terms of investing completely,” Kamaldeep Singh, president, food business and head, online business, Future Retail Ltd said in a virtual press meet.

This was Future Retail’s first press conference since the pandemic which compounded its debt woes prompting a slump sale of Future Group’s retail, wholesale, logistics and warehousing businesses to Reliance Retail Ventures Ltd, a subsidiary of Reliance Industries.

Future’s home delivery plan comes at a time when the cash-strapped company is waiting for its deal with Reliance Industries, that’s embroiled in a legal dispute with e-commerce firm Amazon, to get cleared…Read more>>